As technology claims to improve craftsmanship seems to be deteriorating. A year ago I upgraded to a new cell phone. At the time i asked for a non-flip phone but there were none. So i recieved a Samsung flip phone model #sch-a670. About a week ago the plastic hinge began to crack. I tried to treat her with care but her time came to an end this afternoon. In desperate need of a cell phone that works, i dragged my angry ass to the verizon store. Needless to say, my blood quickly boiled over as I spoke with the SALES person. I sadly held my dismantled old flip phone and explicitly said to him that i did NOT want another flip phone. As he walked me around it became clear that Verizon is hell bent on selling only flip phones. Of all the phones available only one was not of the flip phone variety. Disappointed with my lack of options i halfheartedly chose the only non flip phone available. Two hundred and some dollars later I'm the unpround new owner of another flimsy plastic phone by Samsung. But this time i opted to purchase phone insurance which i'm worried is just another scam to get more money out of me. For $200 dollars a pop couldnt they just afford to make a phone that works?